In an effort to switch to a wider, more modern document size of 816px, we have rolled this option out for new clients and our existing clients have the option to switch to the new document size at their own will. This is the size document you would see when you open up a Google doc, for example.

If your Octiv account was created prior to March 2017, your documents may show a smaller than 816px size. If so, as an Octiv Administrator, you can go into your Account Settings and change to the larger document size.

Note: We recommend checking all your templates after updating this setting as they may look different – we don’t want you to have any surprises.

Visual for changing this setting:


Here is an example of the difference in size between the old and new versions of Octiv documents:


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