That again. Oh, we know how it is. You can reset your password easily from the login screen. More than once, even.

Follow these steps:

  1. Navigate to your team’s specific Octiv domain, which will be something like
  2. Click Forgot Your Password?
  3. Enter the email address associated with your Octiv account.
  4. Click Send Verification Email.
  5. From the email that shows up in your inbox at top speed, click Reset Your Password.
  6. Enter and confirm your new password.
  7. Click Change My Password, and you’re in!

Trouble meeting the rules of acceptable passwords? Talk to your system administrator, who sets those rules.

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